Operational support and service concepts for observatories

Peter Emde; Pierre Chapus

doi:10.1117/12.2056333

6 August 2014 Operational support and service concepts for observatories

Peter Emde, Pierre Chapus

Author Affiliations +

Proceedings Volume 9149, Observatory Operations: Strategies, Processes, and Systems V; 91491R (2014) https://doi.org/10.1117/12.2056333
Event: SPIE Astronomical Telescopes + Instrumentation, 2014, Montréal, Quebec, Canada

Abstract

The operational support and service for observatories aim at the provision, the preservation and the increase of the availability and performance of the entire structural, mechanical, drive and control systems of telescopes and the related infrastructure. The operational support and service levels range from the basic service with inspections, preventive maintenance, remote diagnostics and spare parts supply over the availability service with telephone hotline, online and on-site support, condition monitoring and spare parts logistics to the extended service with operations and site and facility management. For the level of improvements and lifecycle management support they consist of expert assessments and studies, refurbishments and upgrades including the related engineering and project management activities.

Citation Download Citation

Peter Emde and Pierre Chapus "Operational support and service concepts for observatories", Proc. SPIE 9149, Observatory Operations: Strategies, Processes, and Systems V, 91491R (6 August 2014); https://doi.org/10.1117/12.2056333

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